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FAQ

FAQ

How can I pay my subscription without adding a payment method?
Can I check if an invoice sent via email was delivered?
What notifications does Banqup One send?
My Banqup One verification failed. What can I do?
My account is suspended. What can I do?
Can I link a savings account to Banqup?
Can I disable the direct delivery of invoices from big suppliers?
I made a payment to the wrong bank account, how can I recover the money?
I have (almost) used up my bundle but need more. What can I do?
How to automatically archive my outbound invoices for specific customers?
Can I add internal comments on invoices?
Can I add an extra VAT number to my invoices?
How long will my documents be archived for?
"The calculated total amount differs from the total amount entered below" - What to do?
How to export all my archived documents?
I got invited to Banqup by my accountant
Register as a company without being invited by an accountant
How to activate automatic payments for my subscription?
How do I receive invoices for my Banqup services?
How do I cancel my subscription?
How to activate two-factor authentication (2FA)
How to choose or upgrade a subscription
How to resend an invoice to the accountant?
How to reset my password?
How to use a promo code?
Why does a document get the 'duplicate' status?
Can I delete invoices after they've been archived/accepted/sent?
What happens when a supplier sends me an email with no attachment?
How do I avoid duplicate documents in my account?
How to use a promo code?
Why does a document get the 'duplicate' status?
Can I delete invoices after they've been archived/accepted/sent?
What happens when a supplier sends me an email with no attachment?
How do I avoid duplicate documents in my account?
How to use a promo code?
How can I pay my subscription without adding a payment method?
Can I check if an invoice sent via email was delivered?
What notifications does Banqup One send?
My Banqup One verification failed. What can I do?
My account is suspended. What can I do?
Can I link a savings account to Banqup?
Can I disable the direct delivery of invoices from big suppliers?
I made a payment to the wrong bank account, how can I recover the money?
I have (almost) used up my bundle but need more. What can I do?
How to automatically archive my outbound invoices for specific customers?
Can I add internal comments on invoices?
Can I add an extra VAT number to my invoices?
How long will my documents be archived for?
"The calculated total amount differs from the total amount entered below" - What to do?
How to export all my archived documents?
I got invited to Banqup by my accountant
Register as a company without being invited by an accountant
How to activate automatic payments for my subscription?
How do I receive invoices for my Banqup services?
How do I cancel my subscription?
How to activate two-factor authentication (2FA)
How to choose or upgrade a subscription
How to resend an invoice to the accountant?
How to reset my password?
Como utilizar um código promocional?
Porque é que um documento obtém o estatuto de "duplicado"?
Posso eliminar faturas depois de terem sido arquivadas/aceites/enviadas?
I have (almost) used up my bundle but need more. What can I do?
How to automatically archive my outbound invoices for specific customers?
Can I add internal comments on invoices?
Can I add an extra VAT number to my invoices?
How long will my documents be archived for?
"The calculated total amount differs from the total amount entered below" - What to do?
How to activate automatic payments for my subscription?
How do I receive invoices for my Banqup services?
How to activate two-factor authentication (2FA)
Can I delete invoices after they've been archived/accepted/sent?
How do I avoid duplicate documents in my account?
Can I delete invoices after they've been archived/accepted/sent?
What happens when a supplier sends me an email with no attachment?
How do I avoid duplicate documents in my account?
How to use a promo code?
Why does a document get the 'duplicate' status?
Can I delete invoices after they've been archived/accepted/sent?
What happens when a supplier sends me an email with no attachment?
How do I avoid duplicate documents in my account?
Can I delete invoices after they've been archived/accepted/sent?
What happens when a supplier sends me an email with no attachment?
How do I avoid duplicate documents in my account?
How can I pay my subscription without adding a payment method?
Can I check if an invoice sent via email was delivered?
What notifications does Banqup One send?
My Banqup One verification failed. What can I do?
My account is suspended. What can I do?
Can I link a savings account to Banqup?
How can I disable the direct delivery of invoices from big suppliers?
I made a payment to the wrong bank account, how can I recover the money?
I have (almost) used up my bundle but need more. What can I do?
How to automatically archive my outbound invoices for specific customers?
Can I add internal comments on invoices?
Can I add an extra VAT number to my invoices?
How long will my documents be archived for?
"The calculated total amount differs from the total amount entered below" - What to do?
How to export all my archived documents?
I got invited to Banqup by my accountant
Register as a company without being invited by an accountant
How to activate automatic payments for my subscription?
How do I receive invoices for my Banqup services?
How to end a subscription
How to activate two-factor authentication (2FA)
How to activate or upgrade my subscription
How to resend an invoice to the accountant?
How to reset my password?
How to use a promo code?
Why does a document get the 'duplicate' status?
Can I delete invoices after they've been archived/accepted/sent?
What happens when a supplier sends me an email with no attachment?
How do I avoid duplicate documents in my account?
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Da li je potreban EDI te u kojim slučajevima će se koristiti EDI za izradu računa?