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"The calculated total amount differs from the total amount entered below" - What to do?

Maxime avatar
Written by Maxime
Updated yesterday

When PDF documents go through the OCR, it can happen that some information wasn't picked up properly by the OCR service.

However, to detect issues, a check is performed between the total invoice amount and the sum of the products found on the invoice. If there's a difference between the two, the following message appears in the document's details: "The calculated total amount differs from the total amount entered below".

To solve this:

  1. Go to your document's details.

  2. Click on Invoice lines.

  3. Click on Edit lines.

  4. Enter the invoice details manually, and add new lines if necessary.
    A PDF preview of your document is available in the window.

  5. Save your changes.

Edit_-_PDF_lines.gif
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