…
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The document is being processed and a new status will be updated soon.
If a document is stuck at this stage, please check the Inbox page and/or contact support.
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Draft
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The OCR process is either ongoing or it is finished, but the document requires some missing information to be filled in manually.
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< 30 days
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This invoice's due date is less than 30 days from the current date.
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30 - 60 days
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This invoice's due date is between 30 and 60 days from the current date.
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60 - 90 days
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This invoice's due date is between 60 and 90 days from the current date.
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> 90 days
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This invoice's due date is more than 90 days from the current date.
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Overdue
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The invoice due date has passed.
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Delete request in progress
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The document is currently being deleted.
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Printing pending
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The document was delivered to the print partner and is waiting to be printed.
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Archiving in progress
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The document is currently being archived. If a document is stuck at this stage, please contact support.
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Delivery requested (for one document)
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The delivery of the document to the customer is ongoing. (Both this and the “Sent” status appear successively when sending an AR document).
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Document sending in progress (for sending in bulk)
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The document is currently being sent to the customer. If a document is stuck at this stage, please contact support. (Both this and the “Sent” status appear successively when sending an AR document).
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Sent
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The invoice is in the process of being delivered. No action is required from the user. If a document is stuck at this stage, please contact support. (Both this and the “Document sending in progress” status appear successively when sending an AR document).
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Delivery failed
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An attempt to send the invoice was done but it failed. The exact details can be found in the invoice events section. The only action possible is to delete the invoice.
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Validation failed
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The uploaded document failed the initial validation. More specific details are available under the Events section. You can delete the document, fix the issue, and try to upload it again.
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Autodelivery failed
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The document could not be delivered automatically to the customer. See the Events section for more details.
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Uploaded
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The document is blocked in the incoming flow. Please contact support.
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