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"The calculated total amount differs from the total amount entered below" - What to do?

Maxime avatar
Written by Maxime
Updated over a week ago

When PDF documents go through the OCR, it can happen that some information wasn't picked up properly by the OCR service.

However, to detect issues, a check is performed between the total invoice amount and the sum of the products found on the invoice. If there's a difference between the two, the following message appears in the document's details: "The calculated total amount differs from the total amount entered below".

To solve this:

  1. Go to your document's details.

  2. Click on Invoice lines.

  3. Click on Edit lines.

  4. Enter the invoice details manually, and add new lines if necessary.
    A PDF preview of your document is available in the window.

  5. Save your changes.

Edit_-_PDF_lines.gif
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