The Accountant-General’s Department (AGD) is a department under the Singaporean Ministry of Finance (MOF). AGD is responsible to collect the invoices on behalf of the different ministries and governmental agencies.
This article explains how to use Banqup to send e-invoices to Singapore Government agencies with InvoiceNow which is Singapore's preferred channel for receiving invoices.
Send an e-invoice to AGD
- Go to Account Receivable
- Click Create new invoice/credit note
Select AGD - Accountant General’s Department as a customer. You will see that Accountant-General’s Department (AGD) is a default customer when selecting the recipient of your invoice from the dropdown list. The Peppol ID of the Accountant-General’s Department is 0195:SGUENT08GA0028A
As soon as you select AGD as a customer, the so-called AGD-specific fields appear on the invoice module. These AGD-specific fields are invoice fields particular for an AGD invoice such as Attn, Factoring Company, etc.
Attention! Make sure to fill in all the fields of the invoice very carefully. The invoice will be rejected by AGD if the fields are not 100% correctly filled in.
Click on once you’re ready and the invoice will be sent via InvoiceNow straight to AGD.
Some important notes
- Invoice date can be neither backdated by more than 7 calendar days nor forward dated.
- For customer accounting, all invoice lines must be handled in the same way. Invoices for items subject to customer accounting, should be submitted separately from invoices for standard-rated and zero-rated items. For details on customer accounting, you may refer to the IRAS e-Tax Guide on 'GST: Customer Accounting for Prescribed Goods'.
- Only 1 attachment is allowed per e-Invoice. Acceptable formats: jpeg, pdf, and png. Maximum file size: 1 MB.
- For e-Invoices billed against Invoicing Instruction (II) / Purchase Order (PO), the Invoice Line Description should match the line description of the II/PO.
- For e-Invoices billed against Invoicing Instruction (II) / Purchase Order (PO), the Line Number of the II/PO should be captured in the e-Invoice and sent using the OrderLineReference field.
- If the e-Invoice contains GST amount, the GST registration of your vendor record created at Vendors@Gov should be 'Yes'.
- The comment field may contain maximum 254 characters.
- If you do not have a registered vendor record, your e-Invoice will be rejected.
FAQ
Who to contact in case of questions?
- Please make a ticket on the AGD Helpdesk for any question related to AGD invoicing.
- Mail support@corppass.gov.sg for questions about CorpPass.
- Contact help@banqup.sg for questions related to Banqup
How to create an ‘approved’ vendor record at Vendors@Gov?
- To find out how to create a vendor record, please refer to this guide.
- To find out how to login at Vendors@Gov, please refer to this guide.
How to follow up on the status of the invoices send to AGD?
Login to your Vendors@Gov account to follow up on the status of your invoices
Can I edit or delete an invoice after I’ve submitted it?
- E-invoices can be edited/deleted at Vendors@Gov on the same day of submission before 7pm.
- Once the e-invoice status changes to “Processing”, “Approved”, “Paid” or “Rejected”, it cannot be edited/deleted.
How will I be paid for my invoices?
- Payment for e-invoices submitted to Singapore government agencies via the network will be made based on the bank details that you have registered with your vendor record at Vendor@Gov
- You may view details of the paid e-invoice and payment via the Vendors@Gov portal.
Guides
Download the PDF guide below.
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