I'm an accountant

FAQ

• "Connecting" status when trying to connect to a Banqup client - How to solve it?
• "Activation failed" status when trying to connect to a Banqup client - How to solve it?
• How to link my Console account to my Banqup account?
• Can the accounting firm be billed for payment services?
• How do I access the Banqup account of a client?
• How can I pay for my clients' subscription?

See all 7 articles

Accounting Console

• How to set up my accounting package?
• Creating customers in the console
• How to connect to customers who already have a Banqup account?
• Doc Center for accountants: store documents that aren't invoices in the Console
• Overview of the Accounting Console
• How to set up Synqup as Accounting App?

See all 11 articles

Accounting app

• What's the accounting app?
• How to activate the accounting app
• Activation with email delivery
• Activation with Synqup

Release notes

• What's new in the Console? - July 2023
• What's new in the Console? - May 2023
• What's new in the Console? - April 2023
• What's new in the Console? - March 2023
• What's new in the Console? - February 2023
• What's new in the Console? - January 2023

See all 14 articles

Troubleshooting

• I can't go to my Banqup account from the Console. What can I do?