Banqup

Si les factures ne sont pas récupérées dans Banqup ou que vous obtenez un statut d'erreur, l'équipe support aura besoin des fichiers journaux.

Où trouver les fichiers journaux de Synqup?

Vous les trouverez sur le serveur où est installé Synqup, dans le sous-dossier logs dans le dossier d'installation. Par défaut, il se trouve ici: C:\Program Files (x86)\Synqup.

- Vous les trouverez sur le serveur où est installé Synqup, dans le sous-dossier logs dans le dossier d'installation. Par défaut, il se trouve ici: C:\Program Files (x86)\Synqup.

Effectuez un clic droit sur le dossier logs et générez un fichier .zip. Envoyez-le nous ensuite à <a href="mailto:Help@banqup.ma" rel="nofollow noopener noreferrer" target="_blank">help@banqup.ma</a>

- Effectuez un clic droit sur le dossier logs et générez un fichier .zip. Envoyez-le nous ensuite à <a href="mailto:Help@banqup.ma" rel="nofollow noopener noreferrer" target="_blank">help@banqup.ma</a>

Trouver les fichiers journaux (log) Synqup

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