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How to get archived accounts receivable in status Unknown in the in-progress receivables list

Maxime avatar
Written by Maxime
Updated over 2 weeks ago

Please note that the following content describes a

workaround

as no functionality exists nor is currently foreseen to achieve the desired result.

  • In the outbound archive, click on an invoice to view the details page.

  • In the Amount Paid field, enter a small amount (eg € 0.01) and a payment date then save these changes.

  • The invoice will now appear in the archive as Partially paid, and will also be shown in the in-progress list of the Accounts Receivable menu, with a due date as status.

  • You can reset the amount paid to 0.00, if desired. The invoice will remain in the in-progress receivables.

Archived-AR-unknown-status.gif
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